CU On Guard

Best Practices

Fraud prevention best practices - Sep 18, 2025

This guide outlines 10 key fraud prevention practices for financial institutions, including setting transaction limits, using multi-factor authentication, real-time fraud detection, dual control, system updates, employee training, rigorous ID verification, strong customer communication, regular audits, and collaboration with external fraud intelligence networks to detect and prevent threats.

Check Kiting

Check Kiting - Sep 18, 2025

This procedure outlines how to detect, investigate, and address check kiting—a fraud using multiple accounts to inflate balances. It includes red flags, investigation steps, documentation, and customer handling. Preventative measures and compliance with legal and regulatory policies are emphasized to minimize financial risk and support fraud prevention efforts.

Privacy Policy

Privacy Policy, Sep 12, 2025

Effective Date: 09/11/2025

1. Introduction

CU On Guard respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information, including phone numbers and SMS communication, when you interact with our services.


2. Information We Collect

We may collect the following information when you use our service:


3. How We Use Your Information

We use your information to:


4. SMS Communications

By providing your phone number and consenting (via form or checkbox), you agree to receive SMS notifications from CU On Guard.


5. How We Share Your Information

We do not sell or rent your personal information. We may share it only with:


6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or SMS is 100% secure.


7. Your Rights and Choices

You may:


8. Changes to This Policy

We may update this Privacy Policy occasionally. If we make significant changes, we’ll notify you by email or through our website.


9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

CU On Guard
4643 Lakeside Dr. 
Perrinton, MI 48871

📧 [support@cuonguard.com]
🌐 [https://www.cuonguard.com]